Cookie Policy

Effective Date: 01.02.2025

Introduction

This Cookie Policy explains how Fortify Services (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website https://fortifyservices.ca/. This policy should be read alongside our Privacy Policy to understand how we collect, use, and protect your information.

What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners about how their site is being used.

Cookies typically contain two pieces of information: a site name and unique user ID. When you visit our website again, the cookie allows the site to recognize your browser and remember certain information about your previous visit.

Types of Cookies We Use

Essential Cookies (Always Active)

These cookies are strictly necessary for our website to function properly and cannot be switched off in our systems. They include:

• Session Cookies: These temporary cookies are erased when you close your browser and help our website remember your preferences during your visit
• Security Cookies: These cookies authenticate users and help prevent fraudulent use of login credentials
• Load Balancing Cookies: These help distribute website traffic across our servers for optimal performance
• Accessibility Cookies: These remember your accessibility preferences such as font size or contrast settings

Performance and Analytics Cookies

We use these cookies to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us analyze website performance and improve our services:

• Google Analytics: Tracks website usage patterns, popular pages, and user behavior
• Performance Monitoring: Measures page load times and identifies technical issues
• Heat Mapping: Shows how users interact with different parts of our website

Functionality Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features:

• Preference Cookies: Remember your language selection and regional settings
• Form Data: Temporarily store information you’ve entered in contact forms
• Chat Widgets: Enable our customer support chat functionality

Marketing and Advertising Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or limit how many times you see an advertisement:

• Retargeting Pixels: Help show you relevant ads on other websites
• Social Media Cookies: Enable sharing of our content on social platforms
• Conversion Tracking: Measure the effectiveness of our advertising campaigns

Third-Party Cookies

We may use trusted third-party services that may place cookies on your device. These third parties have their own privacy policies and cookie practices:

• Google Analytics: For website traffic analysis
• Google Ads: For advertising and remarketing
• Facebook Pixel: For social media advertising
• YouTube: For embedded video content
• Payment Processors: For secure payment processing

Cookie Duration

We use both session cookies and persistent cookies:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them

Managing and Controlling Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here’s how to manage cookies in popular browsers:

Google Chrome:

1. Click the three dots menu > Settings
2. Privacy and Security > Cookies and other site data
3. Choose your preferred cookie settings

Mozilla Firefox:

1. Click the menu button > Settings
2. Privacy & Security > Cookies and Site Data
3. Select your cookie preferences

Safari:

1. Safari menu > Preferences
2. Privacy tab > Manage Website Data
3. Configure cookie settings

Microsoft Edge:

1. Click the three dots menu > Settings
2. Privacy, search, and services
3. Cookies and site permissions

Opt-Out Tools

You can also use industry opt-out tools:

• Google Analytics Opt-out: Install the Google Analytics opt-out browser add-on
• Network Advertising Initiative: Visit www.networkadvertising.org/choices/
• Digital Advertising Alliance: Visit www.youradchoices.ca/

Important Note About Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function, but you can control other types of cookies through your browser settings.

Mobile Devices

For mobile devices, you can manage cookies through your device settings:

• iOS: Settings > Safari > Block All Cookies
• Android: Browser app > Settings > Privacy > Accept Cookies

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will notify users of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions about our Cookie Policy or cookie practices, please contact us:

Fortify Services
Phone: +1 437 886-1304
Email: info@fortifyservices.ca
Address: 455 Spadina Avenue #205 Toronto, ON M5S 1A1